Research that bridges people and technology.
Insights designed to resonate.
Welcome! I'm Sarah—a mixed-methods researcher passionate about bridging the human-technology gap.
Tech moves fast, and human behavior doesn't always keep pace. Bridging that friction point is the core of what I do. With six years of experience across product research in healthtech and public policy research, I design end-to-end research programs that integrate quantitative data and qualitative depth.
I believe the research process is only complete when insights are translated into clear frameworks that stakeholders can act on.
A researcher AT the human–technology intersection.
My training began in psychology, which grounds every study I design in how people actually think and behave — not just in the technical features in front of them. Technology only works if it's built around the people using it, and closing the gap between what gets engineered and what people actually need is where I do my best work.
My career spans two high-stakes domains on both sides of that gap: fast-moving healthtech product research, and extensive quantitative and qualitative research in criminal justice policy. What connects them is a conviction that the value of data lies in how it informs what someone decides to do next.
Rigorous research forms the core of my practice. Product design and strategic communication frameworks are the mechanisms I use to inject those insights directly into an organization's decision-making trajectory.
how i work…
research
Understanding People, Systems, and Complex Data.
I architect end-to-end research programs—integrating qualitative interviews and usability benchmarks with large-scale surveys and behavioral cohort analysis. By blending qualitative depth with quantitative data science frameworks, I systematically isolate behavioral patterns, uncover hidden friction points, and define strategic direction for product and policy engineering teams across the entire lifecycle from discovery through evaluation.
DESIGN
Translating Complex Insights into Actionable Products.
I translate dense behavioral data into clear, interactive visual artifacts—including data tools, geospatial heatmaps, user journey blueprints, and decision support frameworks. My design practice centers heavily on information architecture and cognitive usability. I ensure that complex data schemas are structured intuitively, empowering cross-functional stakeholders to make high-stakes operational choices quickly and confidently.
communication
Amplifying Impact & Engineering Strategic Messaging.
Insights only drive systemic change when they deeply resonate across an organization. I build tailored communication frameworks that translate highly technical data into accessible narratives optimized for disparate audiences—from software engineers to executive C-suite boards, up to policymakers. Through structured reporting systems, digital artifacts, and strategic messaging, I ensure that research insights actively steer product and policy roadmaps and deliver tangible organizational outcomes.
featured Work 💡
From manual workarounds to data-driven care
Healthtech · Product Research · Accurx
A three-cycle research program — including surveys, interviews, and usability testing — that defined a new reporting product for a healthcare communications platform used by 98% of GP practices in the UK.
Converging care across the NHS
Healthtech · Product Research · Accurx
Mixed-methods research untangling how clinicians manage patients across fragmented NHS care settings - uncovering a key hidden structural barrier not yet identified and reshaping the roadmap around it.
Mapping Disparity: Anchoring the Clean Slate Act
Policy Research · Data Vizualization · DCJ
Led the development of county-level maps that helped make the case for NY's Clean Slate Act — signed into law in 2023, sealing records for 2.3 million people.
The Concentration of Disparity in NYC Neighborhoods
Policy Research · Data Vizualization · DCJ
Lead-authored research with zip-code-level maps that starkly evidenced the racial disparities in jail admissions across NYC neighborhoods.